Our Contract

We ONLY charge 4% fee for each sell on ARVI.COM.AU + Paypal Charges ,
No other costs
ARVI.COM.AU offers fraud protection via PayPal.

Selling practices

While it’s understandable that there may be times when sellers can’t complete a sale, they’re not allowed to refuse payment at the end of a successful transaction. To find out what sellers are generally responsible for.

If a seller refuses to complete the sale, the buyer can contact us.

Payment

All Payments are processed by Safe and Secure Payment Gateway – PAYPAL

Shipping

Shipping is 100% made by the seller. The vendor gets the full amount of this operation.(excluding PayPal charges)

Unpaid products

Sellers aren’t allowed to abuse the unpaid item process, and they’re not eligible for a final value fee credit if the buyer has paid for the item. If a seller requests a credit on a completed sale, the buyer can appeal the unpaid item.

Sellers who falsely report unpaid items may be subject to a range of actions, including reversal of all credits for the time period in question, inability to use the final value fee credit system for a period of time, limits on buying and selling privileges, and suspension of the seller’s account.

What if something happens that is outside of my control?

We will protect you by removing negative and neutral Feedback and defects when things happen that are outside your control, such as weather or carrier delays, or when the item arrives late but tracking shows you sent it on time.

How am I protected from abusive buyers?

If ARVI finds a buyer’s behaviour is abusive, we will take action on the buyer and remove negative and neutral Feedback and defects, including opened cases in service metrics.

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